Terms and Conditions

Introduction

Welcome to Mystic Cosplay! These Terms and Conditions govern your use of our website and services. By accessing our website or making a purchase, you agree to comply with these Terms. Please read them carefully before proceeding.

General Information

• Business Name: Mystic Cosplay
• Business Address: avenue Mers Sultan, Imm. Marissal 5, Casablanca, Morocco
• Contact Information: contact@mysticcosplay.com | 0601986056

Products and Services

We specialize in selling high-quality eyeglasses, sunglasses, and optical accessories. Product descriptions, specifications, and prices are subject to change without prior notice. While we strive to ensure accuracy, we do not guarantee that all product details are free from errors.

Eligibility

By using our website or purchasing products, you confirm that you are at least 18 years old or have the permission of a legal guardian.

Ordering and Payment

• Order Process: Orders can be placed online through our website or in-store.
• Payment Methods: We accept cash on delivery
• Order Confirmation: Once your order is placed, you will receive a confirmation email. This email does not guarantee product availability.

Shipping and Delivery

• Delivery Area: We deliver within Morocco.
• Delivery Times: Estimated delivery time is 5 days.
• Shipping Fees: The shipping is free.
• Responsibility: We are not liable for delays caused by unforeseen circumstances or incorrect delivery details provided by the customer.

Returns and Refunds

• Eligibility for Returns: Items can be returned within 2 days of delivery if they are unused and in their original packaging.
• Non-Returnable Items: Custom-made eyeglasses or lenses cannot be returned unless defective.
• Refund Process: Refunds will be issued via the original payment method after inspection of the returned items.
• Shipping Costs: Return shipping costs are the responsibility of the customer unless the product is defective.

Warranty

Our eyeglasses come with a warranty period of 6 months for manufacturing defects. This warranty does not cover damages caused by misuse or accidents.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we handle your data.

Limitation of Liability

We are not responsible for:

• Any indirect, incidental, or consequential damages.
• Losses arising from the improper use of our products.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of Morocco. Any disputes will be resolved under Moroccan jurisdiction.

Contact Us

For any questions or concerns, please contact us at:

• Email: contact@mysticcosplay.com
• Phone: 0601986056

Thank you for choosing [Your Shop Name] for your eyeglasses needs!